Flexxgenix Ltd is responsible for your data protection as the Data Controller and will do so in a legal and transparent way and in accordance with the Data Protection Act 2018.The contact details are:
43 Sherwood Way
Kent BR4 9PB
We only collect personal data which is required and that is relevant for the purposes for which we intend to use it.
When you purchase a product on the Flexxgenix Ltd website and/or contact our customer service, we will need to process your personal data because we need some of your personal data to comply with our contractual obligations whether you decide to purchase our products by setting up an account or as a guest. This will also apply when you subscribe to our newsletter or engage with us on social media to when you leave a product review.
We may also be required to process your personal data if the law requires us to do so. An example of this would be passing on personal details where there has been fraudulent criminal activity against Flexxgenix Ltd to where required to do so by law or court order.
We will process your data on the following basis:
When you make a purchase for example, we will take the following information:
When you use our website, we take the following information:
We will also hold your identification information when you make a request for the personal data we hold in relation to you.
SHARING WITH 3RD PARTIES
We do NOT sell your personal information to 3rd parties.
As a data subject, these are examples of your rights:
As a data subject, you own the right to file any complaints regarding the processing of your personal data to the Information Commissioner’s Office by telephone on 0303 123 1113 or via email. If you are resident outside the UK, you have the right to raise a complaint with the relevant data protection authority in your country of residence You have a right to change your mind and withdraw consent to the use of your personal data at any time.
We continually follow good industry methods by applying measures to secure and protect your data from loss, destruction, manipulation and unauthorised access and processing. We use SSL otherwise known as Secure Socket Layer technology to assist in encoding your personal data so that it cannot be read by third parties when you place an order on the Flexxgenix Ltd website.
We will never send you any email or correspondence asking you to confirm your account details including card payment details. If you receive any such request, you must not reply.
Please bear in mind that communication over the internet and to Flexxgenix Ltd may not be completely secure and caution should always be exercised. There is a greater risk when you use a public computer, so you should always ensure that you ensure that you log out of any personal account and close the browser.
When you make card purchases, the data is encrypted to make card purchases as secure as possible. This means that the information is transmitted via a secure connection and that your personal data cannot be read by third parties.
Whenever we hold or process your personal data, we will only keep it if it is required for the purpose for which it was collected. At the end of the retention period, your data will be deleted unless exceptions apply. This may be where for example where there is a statutory requirement to store your personal data.
Some cookies are required to enjoy and use the full functionality of this website. These are necessary cookies and without them, you may not be able to benefit from the full use of the website and its services.
We use performance cookies to assist in collecting information in an anonymous form to show us how visitors use our website. The information provided includes details of the number of visitors and how they are using the site.
The cookies or technologies that we use will personally identify you.
Cookies that we use are (not exhaustive list);